The Practitioner Toolkit contains information and tools for issues arising in work with children, young people and families.
This page contains resources on concerns which might arise while helping a child or family, organised by topics, linked to searches for local organisations which can support work around that topic. Links to national services, helplines and information resources are also included.
All resources on this page are free to use by anyone who has a concern about a child or family.
Is it safeguarding?
Before using the toolkit, please consider; is there a safeguarding concern?
If you are unsure, discuss with your Safeguarding lead or with your Locality Community & Support Service worker, referring to the Oxfordshire Threshold of Needs Matrix and Early Help Assessment on the OSCB website and the Multi Agency Safeguarding Hub on the Oxfordshire County Council website.
Are Special Educational Needs and/or disability a factor?
The Oxfordshire Local Offer for Young People with Special Educational Needs (SEND Local Offer) provides access to comprehensive information for children, young people, parents and the professionals who support them about local provision and how to access it.
About this page
This page is maintained by Oxfordshire Childrens Services Digital Safeguarding Team. If you find errors, missing information, or would like something changed or added please contact email@example.com
Click on the topic to expand the section:
Attention Deficit Hyperactivity Disorder (ADHD) can occur at any age. Symptoms include restlessness, hyperactivity, impulsivity and fearless and chaotic behaviour. ADHD can interfere with learning, parenting and the healthy development of the child and impact on siblings, friends and family members.
ADHD Together - tools to support mood management, anger control, time management and more - open bookmarks for full list
ADHD Protocol for Schools - Oxfordshire Schools Intranet
Adverse Childhood Experiences (ACEs) are stressful events occurring in childhood including: domestic violence; parental abandonment through separation or divorce; a parent with a mental health condition; being the victim of abuse (physical, sexual and/or emotional); being the victim of neglect (physical and emotional); a member of the household being in prison; and growing up in a household in which there are adults experiencing alcohol and drug use problems. When children are exposed to adverse and stressful experiences, it can have a long-lasting impact on their ability to think, interact with others and on their learning. Those who experience 4 or more ACEs are statistically more likely to suffer negative outcomes such as heart disease, imprisonment and health-harming behaviours like heavy drinking, and these can persist throughout adult life. Preventing negative and traumatic childhood experiences wherever possible is key in reducing the impact of ACEs. But, on an individual level, negative outcomes are not inevitable, even for those who suffer high levels of adversity, and much can be done to support resilience and recovery in children who have experienced ACEs.
Addressing Adversity from YoungMinds - book and poster/infographic
Trauma informed responses in relationship-based practice - Research in Practice (you will need to log in to access some linked resources)
Adverse Childhood Experiences Outline from Iriss - overview of topic plus education-based interventions
Trauma informed teaching from the Teacher's Toolkit
To discuss whether a child/family might benefit from Early Help, please contact your Locality Community Support Service link worker.
Alcohol misuse can occur at any age, but harm is most serious to the individual’s health in a developing child, including adolescents, children and while the mother is pregnant.
Alcohol causes both short-term risk and long-term health damage, linked to the quantity and regularity of the misuse. Harm to the family, and damage to social and professional life can occur at any age and is linked to the seriousness of the alcohol misuse.
Alcohol Concern Publications - also factsheets, posters, tools apps and more
Identification and Brief Advice - the main tools including M SASQ, AUDIT, FAST and 5-Alcohol.
Alcohol misuse in families resources from Alcohol Concern
Oxfordshire Wellbeing Cloud (Turning Point / Roads to Recovery)
Most people feel angry at times, but when anger is interfering with life, schooling, employment and relationships, then the individual and their supporters may need support to improve behaviours.
The I Am? Book - copies are available from your local Children and Family Centre
The Keep Your Cool Kit from the British Association of Anger Management
Moodjuice - print out self help guides, audio guides including anger, anxiety and more.
CALM - Campaign Against Living Miserably (for men in crisis) - 0800 58 58 58 5pm-midnight 36 days a year
Oxfordshire Mind Infoline - 01865 247788 9.30am – 4.30pm (mon – fri)
Young minds on Anger
What to do when your temper flares - Dawn Huebner, available from your local public library
Starving the Anger Gremlin - Kate Collins Donnelly
Anger management games for children - Deborah M. Plummer
Don't forget to search for organisations that can help with anger on the Family Information Service Directory
Anxiety involves feeling large amounts of unease, worry and fear. These natural, although painful emotions, become anxiety when they are felt often, or without a reason, or interfere with life, relationships and health.
Mindshift App - free app available on android and iphone.
No Panic's Beginner's Guide to Anxiety and Panic relaxation techniques, affirmations and more
Overcoming your Child's Fears and Worries by Cathy Creswell & Lucy Willetts (CAMHS recommended book)
No Panic - telephone and online services
Young Minds - anxiety factsheets and more for young people
No Panic Helpline - 10am-10pm every day, youth helpline and out of hours relaxation message
Young Minds Parents Helpline - 9.30am-4pm Mon-Fri for any adult worried about a young person up to age 25
Although attachment can be applied more broadly, generally speaking it refers to the bond between a child and their primary caregiver. Attachment develops when a child is cared for and a caregiver consistently meets a child's needs. Attachment to a loving and protective caregiver who provides emotional warmth is very important to health development, especially in early years.
The Coventry Grid 2 - ASD vs Attachment Problems by Heather Moran
Family Lives (formerly Parentline) - 0808 800 2222 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday
Autism is a mental condition, present from early childhood, but sometimes diagnosed later, involving difficulty in communicating and forming relationships with other people and in using language and abstract concepts.
The National Autistic Society - strategies, behaviour, communication and more
Autism Education Trust - Large site with sections for professionals, parents, teachers, young people with resources and more
Early Years SEN Team - Oxfordshire County Council
SENSS Communication and Interaction Support Service - Oxfordshire County Council
Schools would also normally receive advice and guidance from the a provider of Educational Psychology Services, such as the Oxfordshire County Council Educational Psychology Service.
Key Local Services
SENSS Communication and Interaction Support Service - works in partnership to secure good outcomes and a positive future for children and young people with speech, language and communication needs (SLCN) and Autism Spectrum Conditions (ASC).
National Autistic Society Helpline - 0808 800 4104 - Monday-Thursday 10am - 4pm, Friday 9am - 3pm
When a family has problems with benefits it is worth going to the root problem - lack of money. Boosting cash coming into the family (by increasing the numbers of family members in paid work, for example) or reducing outflow of funds through addressing issues around debt, gambling, substance misuse etc. can provide similar help to resolving issues with benefits.
Entitled To independent Benefits information - affordability calculator, better off calculator, adviser access and more
Turn to us independent benefits information - searches benefits and grants
Universal Credit Partner Toolkit on Gov.uk
Gov.uk Benefits Portal - large but comprehensive
Money Advice Service - Free impartial money advice including benefits
Child Poverty Action Group - advisers available
Money Advice Line Mon-Fri 8am-8pm, Sat 9am-1pm 0800 138 7777 free
Child Poverty Action Group Helpline, Mon-Fri 10am-12pm, 2pm-4pm - 020 7812 5231.
Oxfordshire Mind Benefits Advice - for anyone suffering benefits-related anxiety or stress (no diagnosis needed) practical and emotional help.
Organisations which can help with benefits in the online Service Directory
Bereavement is when someone in a family dies. Distress, sorrow and upset are normal even if the relationship was complex. There may also be practical problems with household finances and organisation.
Schools information packs from Seesaw include a pack to use with young people with learning disabilities
Bereavement resources from Macmillan learnzone
Bereavement information sheets from Child Bereavement UK
Child Bereavement UK - for when a child has died
Winston's Wish - for when a child is bereaved
Hope Again - supporting young people who have been bereaved
Seesaw provides telephone consultation and grief support in Oxfordshire
Oxfordshire Cruse 01865 245398
Child Bereavement UK 0800 0288840
Winston's wish 08088 020 021
Sad Book by Michael Rosen and Roald Dahl - this links to a long a excerpt from the book, but you can also get it from your public library.
Muddles, Puddles and Sunshine by Diane Crossley (Activity Book for younger readers)
Frog and the Birdsong by Max Velthuijs, Andersen Press
Don't forget to search for organisations which can support with bereavement on the Oxfordshire Family Information Service Directory!
Anxiety about body image is very common in children and adolescents. It is more common in girls but can also occur in boys. Where there are body image concerns, work to raise self esteem and build confidence can be more challenging.
Be Real Resources - round-up of resources to build self esteem for teachers, youth leaders, parents and more
Dove Self Esteem Project - articles, evidence-based resources and activities, and more
BBC Videos: Your Body Your Image - short videos from the BBC and UWE Bristol exploring issues around body image
Self Esteem Talking Heads - Looking at the online/offline divide
Media Smart advertising literacy - includes influencers, good resources for boys
Be Real - the campaign for body confidence
Looking for local organisations which can support? Try searching the Family Information Service Directory. Start with this search for self esteem.
Most people feel bored at times, but constant or disruptive boredom can be a symptom of neglect, mental health problems, or learning difficulties or disabilities. Boredom may also be involved in risk-taking behaviours such as drug or alcohol abuse, petty offending or risky sexual behaviour.
The I Am? Book - copies are available from your local Children and Family Centre
Oxfordshire Safeguarding Boad Neglect Toolkit including the Child Care and Development Checklist
The Mix Helpline for young people under 25 - 0808 808 4994 11am-11pm every day
Campaign Against Living Miserably (CALM) for men 0800 58 58 58 5pm-midnight
Family Lives Helpline - 0808 800 2222
Breastfeeding gives health benefits to the baby and mother, and promotes healthy attachment. Even where exclusive breastfeeding is not possible, some breastfeeding is beneficial.
NHS Breastfeeding support - includes videos, mythbusting and more
Best Beginnings - includes the free, award-winning Baby Buddy App
Breastfeeding Network - Factsheets, drug safety, helpline and more
Oxfordshire Breastfeeding Support - support groups, resources, Facebook Group and more
Oxford Health Useful links - look under breastfeeding
Oxford University Hospitals - Infant Feeding
National Breastfeeding Helpline 0300 100 0212 9.30am-9.30pm
Association of Breastfeeding Mothers 0300 330 5453 9.30am-10.30pm
La Leche League 0345 120 2918 - flexible times
Oxfordshire Infant Feeding Services - breast pumps, human milk bank, maternity services in Oxfordshire
Organisations which can support with breastfeeding on the oxfordshire Family Information Service Directory
Bullying is deliberately hurting or upsetting someone, physically or emotionally. It usually happens over time or repeatedly, and is often denied or hidden. Although more common in children, it can happen at any age.
Anti-Bullying toolkit on the Oxfordshire Schools Site
Restorative Practice Overview on Teaching with Teachers
Restorative Justice Resources from the Restorative Justice Council
Anti-Bullying Alliance - home of anti-bullying week
Childline - 0800 1111 help for children
ACAS - 0300 123 1100 for problems in the workplace
Young people leaving care are eligible for extra help and should have a personal adviser. If you are working with a young person leaving care identifying who is supporting them is a key first step.
The Really Useful Book for Care Leavers (RUBLE) and the Really Useful Book Staff Guide are workbook-based resources from the Learning & Work Institute to help care leavers get used to living independently and make decisions about education and work. They also have an Employer Guide to Supporting Care Leavers.
Become (Formerly the Who cares? trust)
Become Charity Care Advice line 0800 023 2033 open Mon-Fri 10-30am-3pm.
Challenging behaviour can include shouting and screaming, hitting, pushing or kicking other people, throwing things or harming or hurting themselves. It is harmful to the person and others around them and stops the person doing normal activities, such as making friends or learning. It is stressful and exhausting both for the person suffering from it and for those supporting such as parents, carers and professionals. It is not a learning disability, but people with a disability are more likely to suffer from challenging behaviour.
Positive Behaviour Support Guide from United Response - plus email newsletters and more
Minded E-Learning and Information for Parents- look for topics like aggression, difficult behaviour and in a crisis; the parent information section includes useful worksheets
The Challenging Behaviour Foundation - email newsletters, resources and more
Mencap Helpline 9am - 6pm, Mon-Fri 0808 808 1111.
Young Minds Parents Helpline 9.30-4pm, Mon- Fri. 0808 802 5544 (free for mobiles and landlines)
Local organisations which can help with Challenging Behaviour on the Service Directory.
Child sexual exploitation (CSE) is when anyone aged under 18 is being exploited for sex. The exploitation can involve money, gifts or favours, as well as things like emotional manipulation, threats and violence. The young person may perceive the exploitation as a relationship, or may be unwilling to disclose the abuse for other reasons like fear or embarrassment.
CSE Police and Prevention Toolkits - includes for LGBTQ+, Disabilities, boys and young men, night time economy, harmful sexual behaviour and more
Barnardo's Real Love Rocks - Primary and Secondary animations, worksheets and more
CSE Screening tool and Horizon Referral Form on the OSCB website
CSE and Sexual Abuse Resource Category on the Social Worker's Toolkit
Whitney's story (Eastenders mini-episode)
Eradicating Child Sexual Exploitation Toolkit - comprehensive resource from the Lucy Faithfull Foundation
CSE on oxme - leaflet and young person's checklist
CSE on NSPCC - videos, research, signs and symptoms and more
Kingfisher helpline (Oxfordshire) 01865 309196
PACE Telephone Support for Parents - 0113 240 5226
Contextual Safeguarding looks at the child/young person in the context of their community, peer group and local area(s). It supports identifying and addressing extra-familial risk and threat. Access to contextual safeguarding tools, materials and updates are available online - visit www.contextualsafeguarding.org.uk and register (this is free) for access to tools and regular email updates.
N.B. You must be registered with Contextual Safeguarding to access these tools.
School Contextual Safeguarding Toolkit - Safety mapping, identifying concerns and more
Peer Group assessment and mapping tools - principles and templates for peer group mapping
Case Study Exercise for Practitioners - a training exercise to support workers to think contextual safeguarding
More support available in Oxfordshire
The Oxfordshire Locality Community Support Service is a practitioner-facing service which provides information about support and risks to children in your local area in your local area. All schools and children's settings have an LCSS Link Worker - find yours here.
Community Around the School: Lots of services are available to support schools, including CAMHS inreach, School Health Nurses, LCSS and more. These services support schools and come together to address common issues at Community around the Schools meetings. Find out more about the Oxfordshire Cummunity Around the School Offer.
Criminal Exploitation happens when children are persuaded or forced into criminal behaviour such as dealing drugs, selling or storing illegal goods, providing premises for illegal acts, or committing acts of violence, theft or vandalism. Vulnerable adults are also at risk. Those affected are at risk of addiction, criminalisation, mental health damage, violence and more complex forms of abuse like child sexual exploitation, gang membership and modern slavery. Families may be involved, trying to address the problem, or unaware. This is a safeguarding issue which requires police involvement.
County Lines and Exploitation resources for Practitioners and parents, including leaflets in multiple languages, from The Children's Society
Criminal Exploitation of Children and Vulnerable Adults - County Lines leaflet and case studies from UK Gov
Child Criminal Exploitation Factsheet from the Youth Justice Legal Centre
Safecall Service - From the charity Missing people, this service gives phone support to children, families and professionals where a child is going missing and where criminal exploitation (going country, road, county lines, gang involvement) is suspected or known. Refer online or call 020 8392 5710.
NSPCC Helpline 24/7 0808 800 5000
Missing People Helpline 24/7 116 000
Cyberbullying is where social networking sites, the internet or mobile devices are used in bullying. As well being a common feature of most bullying situations, it can sometimes occur in isolation, where part of the anxiety is not knowing who is doing the bullying.
Facebook Safety Centre - comprehensive guide from the world's biggest social network
Oxfordshire Cyberbullying and Internet Safety Toolkit - includes the Oxfordshire cyberbullying survey
Cyberbullying - gone too far - Childnet resource with an LGBT focus.
UK Safer Internet Centre - E-Safety and Cyberbullying
Think U Know - Internet safety for all ages from CEOP
Professionals Online Safety Helpline 0844 381 4772 firstname.lastname@example.org Mon-Fri 10am-4pm
Online Safety Helpline from the NSPCC and O2 0808 8005002
Deafblindness is both sight and hearing loss. Multi-sensory impairment is sometimes preferred as a term. There may be other complex needs. It affects ability to communicate, get all kinds of information and get around. A deafblind person can usually see and hear a bit, but both senses are reduced enough to cause difficulties in everyday life.
Inclusive Play Toolkits from Sense
Sense - National Charity for people who are deafblind or have sensory impairment
SENSS Multi Sensory Impairment Team - Oxfordshire County Council
Deafblindness on NHS Direct
Deafblind UK Helpline - plus lots of online information and advice 9am-5pm Mon-Thu, 9am-4pm Fri)
Poor Dental Hygiene and Dental Health cause dental caries, tooth loss, infections and contribute to social and emotional problems. It has also been linked to more serious health problems like diabetes, heart disease and cancer. To support their health, children and pregnant women are eligible for free dental treatment on the NHS, so dental issues may also be an indicator for more serious underlying issues, such as being neglected at home, parental drug and alcohol problems, mental health concerns or family conflict.
Easy Read Dental Booklets from Community Dental Services
Posters and leaflets from the British Society of Paediatric Dentistry including Dental Check by One, advice and questionnaire for parents of children with autism
Dental Buddy Fun downloadable resources for children
Take care of your teeth - NHS
Childrens Teeth - NHS
NHS 111 (call 111) can advise on dental issues and help you find your nearest emergency dentist
Dental Helpline from the Oral Health Foundation 01788 539780 (local rate call in the UK), for free and impartial advice 9am-5pm Mon-Fri
Oxfordshire Community Dental Services - Oral health promotion, resource library and more
Oxford Health Specialised Dental Services - for those with medical conditions, including phobias, mental health issues and learning disabilities
Disability abuse is when someone exploits, abuses or neglects someone with a disability. People with a disability may be less able to protect themselves or seek help. There may be a care relationship alongside the abuse, but the risk may also come from friends or strangers. Disability abuse can happen at all ages.
Safeguarding Deaf and Disabled children - Research, Serious Case reviews and more from the NSPCC
Safeguarding Disabled Children Practice Guidance - from Gov.uk
Oxfordshire Safeguarding Children Procedures Manual - Disabled Children
Action on Elder Abuse helpline - 080 8808 8141 Mon-Fri, 9am-5pm
Divorce and parental separation is typically a time of stress for the whole family. The emotional pressures and stresses can cause out-of-character behaviour in all family members. While parents usually have high awareness of the needs of their children, this urge to care can be complicated by their own needs, conflicting emotions and the urgency of practical considerations.
Sesame Street Divorce Toolkit - gentle and useful resources, suitable for younger children but engaging for all - videos, printables, activities, songs.
Relate Separation and Divorce - information for adults in relationship breakdown
Divorce and Money Calculator - from the Money Advice Service
www.sortingoutseparation.org.uk - tools and guides, plans, fact sheets, videos and more
theparentconnection.org.uk - parenting after parting, including an online learning tool called "Getting it Right for Children When Parents Part"
www.separatedfamilies.info - parenting apart guides, practical and emotional
Family Lives Helpline - 0808 800 2222 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday, listening, supportive and non-judgemental
Relate talk to someone - 0300 100 1234 or direct contact with counsellors via webchat on their website
Mum and Dad Glue by Kes Grey
It’s Not your Fault, Koko Bear – read together book for parents and children experiencing divorce, with tips for parents by Vicki Lansky
Domestic abuse is any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality.
Risk Identification and Assessment - DASH, DOM5, MARAC and more
Safe Lives Knowledge Hub masses of resources including for young people, older people, LGBT etc.
16 Days of Action Toolkit - posters, briefings and more
Programmes and Courses
Recovery Toolkit - 12 week programme for women who have experienced domestic abuse
Perpetrator programmes - Reducing the Risk information for perpetrators plus 12-week perpetrator programme, available from multiple locations across Thames Valley, regular start dates. Support also provided to the perpetrator's partner.
Freedom Programme - courses for women and men who want to improve their behaviour
The Day programme - comprehensive multi-media education tool that equips young people to recognise domestic abuse and exploitation and critique popular culture
Thames Valley Police Domestic Abuse pages - Reporting, support and how to make an application under Clare's law
White Ribbon Day - Campaign to end harassment and violence against women
National Domestic Violence Helpline - 0808 2000 247 24 hours
Don't forget to search for organisations which can provide support around Domestic Abuse from the Family Information Service Directory!
Down's syndrome, also known as Down syndrome or trisomy 21, is a genetic condition that causes learning disability and can make some health problems more likely. People with Down's syndrome have different personalities and abilities. Everyone born with Down's syndrome will have some degree of learning disability, but this will be different for each person.
Down's Syndrome Association - new parents pack, section for adults with Down's Syndrome, factsheets and more
Early Years SEN Team - Oxfordshire County Council
Down Syndrome Guide - NHS
Down's Syndrome Association Helpline 0333 1212 300 Mon-Fri 10am-4pm
Organisations on the Family Information Service which can provide support around Down Syndrome in Oxfordshire.
Substance misuse (taking drugs) is a problem for individuals when it has a negative impact on their mental or physical health, family organisation, job/learning or finances. Heavy and habitual drug use causes the most serious problems, but occasional, intense use can also cause crises. There can be serious negative effects from brief, experimental or even first use. Substance misuse is also a problem within households, where it can cause disruption to childcare and neglect, as well as financial, housing and relationship problems.
Different drugs have different effects, and some are perceived as more serious than others. However, any substance which is causing damage to an individual or family, but which that individual is unwilling or unable to stop using, is a serious problem, even if the drug is legal (alcohol), legal in some countries (Cannabis), or novel (synthetic highs).
NOTE: Although occasional, experimental use of substances often occurs during adolescent and early adult years, regular drug use in teenagers is associated with disrupted development, school drop-out, criminal initiation and grooming, as well as accidents and violence. Wherever exclusion on grounds of substance misuse occurs, drugs grooming should be considered.
Aquarius Referral Form for young people misusing substances or at risk of harm from other people's substance misuse
Parental Substance Misuse Toolkit from OSCB
SCODA Risk Assessment with Parental Drug Misuse from CAFCASS
Criminal Exploitation of children and vulnerable adults: County Lines guidance - Gov guidance includes Case studies, screening, flow-chart and more
AdFam publications for family use: Bouncing Back and the Living With and Journeys Series
Drugs Meter evidence based harm reduction tool, also available as an app.
Talk to Frank - prevention-focussed but non-judgemental
Drugwise Factsheets and infographics - useful monthly update email
Talk to Frank - National Drugs helpline 24/7
Roads to Recovery Oxfordshire - self referral online
Wellbeing Cloud Oxfordshire - look under self help
Aquarius Drugs Service Oxfordshire - for children misusing or affected, based at Children & Family Centres
Search for more Oxfordshire substance misuse services in the directory.
An eating disorder is when a person changes their eating habits or behaviours in a way that harms their mental or physical health. It can happen at any age, though children aged 8-17 may be more at risk. It can involve eating too much or too little, or becoming obsessed with weight or body shape. It may also include things like hiding the disordered eating, taking steps to conceal weight gain or loss, self poisoning or inappropriate use of medication and over-exercising. Eating disorders can occur on their own or alongside things like depression, alcohol/drug misuse or sexual abuse. Eating disorders damage individual and family functioning, interrupt healthy development, and cause serious health problems, which can be life-limiting or even fatal.
Referral for children (under 18) is via the CAMHS Single Point of Access. Referral for adults is via GP.
Disordered Eating for School Staff - Leaflet from Oxford Health
Cotswold House Useful Resources for Eating Disorders - Oxford Health Eating Disorder Service
Eating Disorders and Pregnancy - Nutrition leaflets, Case studies and more
SEED - Hull-based eating disorders service with good online resources
Beat Eating Disorders - UK Charity
NHS Eating Disorders - includes information for friends and family
Eating Disorders in Males - as many as 1 in 4 suffers may be male and symptoms may present differently
Beat Helpline 0808 801 0677
Beat Studentline 0808 801 0811
Beat Youthline 0808 801 0711
All Beat Helplines are open 365 days a year from 12pm – 8pm during the week, and 4pm – 8pm on weekends and bank holidays, with one-to-one webchat and email support also available
Search online for local organisations that can help with eating disorders in Oxfordshire
Emotional dysregulation is used to describe out of proportion or uncontrolled emotions. Being moody, sensitive or prone to outbursts is normal at different stages and ages. But for some, emotional responses become a problem for themselves and others, and interfere with successful development and functioning.
Harvard Self Regulation Activity Guide for All Ages - short guide for parents on what supports executive function/self regulation development from birth to adolescence
The Huge Bag of Worries, The Worry Ball - books which support discussion of worries
Blob Trees - simple cartoons to help children talk about emotions
All about me and I am? workbooks - available from your local Children and Family Centre
Young Minds - resources, reports, policy and more
Young Minds - parents support zone
YoungMinds Parents' Helpline 0808 802 5544 (Mon-Fri 9.30am to 4pm)
Family Lives Parentline Plus 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, open 9am – 9pm, Mon-Fri and 10am–3pm Sat-Sun
Find local organisations that can help with emotional dysregulation in Oxfordshire.
Young people are expected to stay in full time education until age 16, continue in some form of learning (such as sixth form, college or an apprenticeship) until age 18 and then transition into their adult employment. Unemployment, underemployment, low aspirations and leaving learning early can all have a negative impact on earning potential, household finances and stability. There are also safeguarding, mental health and generational disadvantage risks.
oxme.info - the earn and learn sections
i-could - great video content for raising aspirations
Barclays Life Skills - online assessment practice, interview practice, wheel of strengths and more
National Careers Service 0800 100 900 8am-10pm web chat also available
Oxfordshire EET Service 01865 328460 web chat also available
Exam stress can occur at any age where children are taking tests or exams. Children who are uncertain of their own capabilities, ambitious or perfectionist may be more at risk. Exam stress can cause poor attainment and attendance as well as more serious mental health outcomes.
Coping Strategies for Exam Stress - 20 minute session guide, coping planner
Mind 14 Ways to beat exam stress - includes Emoodji app
For Young people
Exams on oxme.info - stress busting tips and more
Childline on Exam Stress - videos about managing stress, social pressures and more
Female genital mutilation (FGM), also known as 'female circumcision' or 'female genital cutting' is a practice that involved partial or total removal of the external female genitalia, narrowing or closing of the vaginal opening, or other injury to the female genital organs for non-medical reasons. Girls may be abused through FGM at any age. While there may be a traditional "age" (which may be as early at birth or as late as adolescence) or methods, these are changed to enable the abuse. Although it is most associated with some cultures and communities, risk is present in any community with strong community, cultural or religious attitudes around sexuality, virginity and marriagability. FGM is abuse and illegal in the UK under multiple laws. Support is available for adult survivors of FGM, and girls at risk must be safeguarded.
The Three Key Questions about FGM to ask when assessing risk
Let's Talk FGM - information resource from the NHS
FGM Posters, starting conversations, resources for schools and more from Oxford Against Cutting
The NSPCC FGM helpline is free and anonymous, and open 24/7 0800 028 3550
The Oxford Rose Clinic - Confidential service for women and girls who have undergone FGM. Includes support around contraception and sexual health, pregnancy, health complications and treatment.
Oxford Against Cutting - local training and awareness raising, support groups for survivors and more
Find organisations which can support with FGM on the Oxfordshire Family Information Service Directory
Hearing impairment or deafness in children refers to all levels of hearing loss. It may be partial or total loss, temporary or permanent. Deafness affects communication, language development, and can be associated with lack of awareness of surroundings, anxiety and withdrawal as they cannot hear.
National Deaf Children Society Communication Tools - there are many other resources on the their website
Eligibility criteria and other useful downloads are available from the SENNS Hearing Impairment Team - downloads are in the right hand column
SENSS Hearing Impairment Team, all children with hearing loss which might impact on educational access are referred by health to this team.
Oxfordshire County Council Sensory Impairment Team works with Oxfordshire children who have a hearing loss, visual loss or both.
National Deaf Children Society Helpline Mon-Fri 9am-5pm 0808 800 8880
Search the Family Information Service Directory for more Oxfordshire organisations that can help with hearing loss.
Some parents educate their children at home. Usually the Oxfordshire County Council Elective Home Education Team is aware that a child is being educated at home, but you can contact the EHE team at email@example.com / 01865 323513. Home schooling is not in itself a risk factor for abuse or neglect. Consider what the actual concerns are.
Edplace Guide to home education - a simple, free introduction from one of the commercial providers
Elective Home Education - rules pathways and referral forms, on the Oxfordshire schools intranet
Being educated at home - information for the public and parents
Home Education - information for young people
Education otherwise helpline and enquiry service
Organisations which can help with Homeschooling in Oxfordshire.
Honour Based Abuse is any type of abuse committed against a person in order to protect or defend the perceived ‘honour’ of a family or community. Abuse can range from emotional pressure to murder and includes significant offences like forced marriage and false imprisonment.
HBA Posters from Karama Nirvana
Honour Based Abuse from Reducing the Risk - film, resources, leaflets, definitions, information, links and more
Karma Nirvana - Survivor Stories, helpline, practical advice
Karma Nirvana Helpline 0800 5999 247 Monday - Friday: 9am - 5pm.
Families at risk of homelessness are vulnerable. Solving housing issues takes energy away from tackling other issues. Anxiety over housing makes problems worse, and shifts a family’s priorities away from caring for their children. You may also find that poor quality, inadequate or inappropriate housing, insecure housing and sofa-surfing are causing problems for children and families. But there is support available to stop families and individuals becoming homeless - and it can often be accessed early, before problems become severe or entrenched.
Housing Referral Process
All Statutory Bodies, including Oxfordshire County Council (all staff) are required to refer anyone who is homeless, or at risk of becoming homeless within 56 days, to a local housing authority. The aim of this early referral is to allow time for support to be put in place to avoid that person becoming homeless in the first place.
- Referral Pathway for homeless families and children aged 18+
- Under 18 go via MASH
- Oxfordshire Local Housing Authorities procedure
- ALERT housing referral
Local Housing Authorities
Housing and homeless support is available from your local housing authorities (City and District Councils).
- Oxford City - Housing and Homelessness
- Cherwell - Homeless or at Risk
- West Oxfordshire - Homeless or at risk
- South Oxfordshire - Homeless or at risk
- Vale of White Horse - Homeless or at Risk
National Homelessness Advice Service - standard letters, factsheets, dedicated section for housing support for young people
Shelter Housing Advice - Advice on all kinds of housing topics
Reporting Rough Sleepers
All rough sleepers should be reported. When rough sleepers are reported, the report is sent as an alert to a street outreach team run by a sympathetic local charity. Workers from this charity will approach that person to discuss their needs and support them to stop sleeping rough.
Report rough sleepers via www.streetlink.org.uk or call Streetlink on 0300 500 0914
Links and Helplines
Shelterline - 0344 515 1380 - open 365 days a year, 8am-8pm weekdays and 9am-5pm weekends
Crisis Skylight Drop-in (Oxford) - Daily drop-in at 2pm
Find Local Services
Although knife crime is rare, it is a serious concern for many children and adults. Children and other people may carry weapons to enable committing crime, but also because they feel unsafe or want to protect themselves. Found or improvised weapons may also be carried to show off to others or through ignorance. Carrying any kind of weapon increases risk to all, including the person carrying the weapon.
PSHE Association #knifefree lesson plans - exercises and lesson plans as well as guidance for talking about knife crime in youth or school settings
No knives, better lives toolkits - lesson plans, including one for bystanders, youth sessions and more from Safer Scotland
www.fearless.org - information for young people about many kinds of crime, including knife crime, plus anonymous crime reporting routes
#knifefree - government advice website on knife crime
Crimestoppers - Speak up, stay safe, report crime anonymously
Individuals with little or no written or spoken English can find themselves isolated and unable to access services effectively. They may be more vulnerable to abuse and less able to ask for help. Language barriers can interfere with practice and make it harder to assess, support and protect families.
Rewordify can be used to simplify English text
xkcd Simple Writer will highlight difficult words in written English
Google translate can be used in situations where accessing translation services is impracticable but use with care
Support is often available from the usual sources, but may need to be pre-arranged or booked to ensure the appropriate language support is in place. If the person is more comfortable with written communication, online chat services and forums are widely available, e.g.
EMBS can provide English study alongside access to National Careers Service and more (Oxford and Banbury)
Life Story Work is done with and for children in care. It includes things like collecting key information and records about a child's life as well as work with the child so they understand what happened to them, and why they needed to be protected. It supports the child to develop a secure base of attachment and an understanding of their life history, while supporting them to understand what happened and how it is not their fault. Many people contribute to Life Story Work, but a social worker will normally lead. It is a requirement for children who are being adopted or fostered.
Key Links for Children's Services Staff
These will only be accessible to internal OCC staff.
Households with low income are more at risk from stress, debt and anxiety as well as poor nutrition, health and housing. Problems can include things like interruptions or overpaying for internet access or other utilities, insufficient food and warmth to maintain health, especially for young or old family members and risky or insecure housing. Low income families are also less able to recover easily from problems, and common risky activities like gambling, smoking and substance misuse may be more risky for a low income family.
Trussel Trust Guide to using a Foodbank N.B. There are also independent foodbanks in Oxfordshire
Buttle Small Grants - small grants for where other sources of support have been exhausted
Help if you are on a low income from Citizens Advice
In work - on a low income from Turn2us
The Money Advice Service Mon-Fri 8am-8pm and Sat 9am-1pm. Sunday and Bank Holidays, closed.
Search Money Matters on Livewell Oxfordshire
Mental Health problems are common. Most people will suffer them at some point in their lives. They can happen as a result of stresses or can occur spontaneously, without cause. There is also information under specific issues such as depression, anxiety or emotional dysregulation. These links and resources may be most useful when you are not yet sure what the issue is.
Time to change resources - tip cards, conversation starters and more, aimed to help friends and family members provide support
Young Minds resources - most available free to download or as paper leaflets for a small cost
Mental Health and Growing Up Factsheets - large set of factsheets from the Royal College of Psychiatrists
Minded - online high quality e-learning aimed at families, parents and professionals. Lots if issues covered.
Young Minds - young people's mental health and wellbeing
Mind - A-Z of mental health and more
Heads together - someone to talk to - a round up of useful helplines for mental health problems
Looking for local organisations which can support? Run some searches on the Services Directory! Start with this search for mental health.
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. This serious form of abuse is potentially fatal. It also causes great distress to children and affects their wellbeing in the short and long term.
Oxfordshire Neglect Practitioners Portal - created to support work around Neglect in Oxfordshire
O.S.C.B Child and Development Checklist (Neglect Toolkit)
DFE Neglect Training resources - useful handouts
Resources for Professionals working with neglected children - Action for Children
Neglect on the OSCB Website
Child Neglect from the NSPCC
NSPCC Report a Concern and Childline 0808 800 5000
All young people aged 16+ have the right to free learning, and should remain in learning, until the end of their second year of post-16 education, or their 18th birthday. This can be at school or college or work-based learning such as an apprenticeship. Their participation in learning is tracked by Oxfordshire County Council and young people who are NEET (not in employment, education or training) or NIL (not in learning) are offered support to find suitable learning opportunities.
National Careers Helpline for Teenagers 0800 100 900 Mon-Sun 8am-10pm
Useful searches include college. Further Education colleges provide late, in-year, part-time and apprenticeship programmes for young people who have missed secondary school admissions or who have decided to leave school. There are also alternative learning providers (including flexible, community-based options) listed in the Opportunity Search on oxme.info.
Sometimes while it is clear that something is wrong, the issue may be uncertain, hidden or something more than the presenting issue. This section contains some resources which can support exploring concerns, capturing the child's voice and planning for safety.
My Three Houses App - free app that helps children explore worrying things in their life, for use with a professional.
I am... and All About Me booklets - available from your local Children and Family Centre.
Downloadable templates for My three houses, Fairy and Wizard from the OSCB Multiagency toolkit (under Voice of the Child)
Report Child Abuse - Oxfordshire County Council website
NSPCC - every childhood is worth fighting for
NSPCC Helpline - 0808 800 5000 - helping adults protect children
Search on the Family Information Service Directory once you have identified an issue which needs support.
Children and adults may struggle to accurately assess risk online. Risky activities include obsessively viewing harmful content, sharing personal information, encouraging risky behaviour, posting or sending harmful content to others, and linking up with strangers online. It can be hard to assess who will be at risk, as individuals can present as technological experts but have poor understanding of risk and a low willingness to seek help. The speed of communication on the internet can create problems very quickly.
Childnet for Teachers and Professionals - Crossing the line explores online risks like self harm, sexting, cyberbullying and self esteem
ThinkuKnow First 2 a Million explores risky behaviour through a choose-your-own video
Digi-Duck's big decision explores risks in a way friendly to all ages and abilities
Childnet - resources for parents, professionals and children
ThinkuKnow - CEOP's public information website
O2 & NSPCC Parents Helpline 0808 808 5002
Professionals Online Safety Helpline 0344 381 4772 Mon-Fri 10am to 4pm
Find organisations which can help with online risk locally.
Sometimes called adolescent to parent violence and abuse, this refers to children being violent toward their parents or carers, and can also occur with younger children.
Family Lives - charity providing parenting support including videos, forums and more
Family Lives helpline (formerly Parentline Plus) 0808 800 2222 9am–9pm, Mon-Fri and 10am–3pm Sat-Sun
Organisations which can support with domestic violence on the Family Information Service Directory
Parenting programmes provide parents and families with practical strategies to improve family life. Programmes run in all kinds of places including schools, Children & Family Centres and Community Centres across Oxfordshire. Some may need a referral, but others will not. There are online courses, and books.
The Netmums Parenting Course is based on the Nurturing Programme by Family Links
Peer on peer abuse it is any form of abuse (physical, sexual, emotional, financial, coercive control, exploitation) that happens between children or within children’s relationships, friendships and wider peer associations. Peer-on-peer abuse can take different forms. Abuse can happen online or by using technology as well as in school, home or community contexts. Children may be victims, perpetrators, or both.
Peer-on-Peer abuse toolkit - Farrer
Keeping Children Safe in Education 2019 - includes guidance around peer-on-peer abuse
Is this Sexual Abuse? - NSPCC
Parents can call the NSPCC Helpline or the Family Lives Helpline (0808 800 2222 9am-9pm Mon-Fri, 10am-3pm Sat-Sun)
Children can call Childline on 0800 1111
Local Service Search
A physical disability is a difference which affects a person's physical functioning. There are many different types of physical disability. And all people are individual and will have different experiences. Physical disabilities can occur alongside learning difficulties. A person may be born with physical disability, or may acquire it at a later date.
Council for Disabled Children Resources portal - Decision making toolkit, EHC models, Easy-Read information and more
Scope Early Years Settings Support - inclusive play and more, many more toolkits are available from Scope
Children's Integrated Therapies - Oxford Health
SENSS SEN-ICT-AAC-Team - Assistive and Augmentative technology support for learners
Scope Helpline - 0808 800 3333 9am – 5pm weekdays.
Children and families which have recently come to the UK having suffered violence, conflict or trauma may suffer particular problems. These can include anxiety, flashbacks, behavioral problems, distress and more.
Parenting advice for families exposed to conflict - developed by Manchester University and Syrian refugee families, this provides simple strategies in multiple languages.
Refugee Council - Referral, telephone advice, training and more
Asylum Welcome - Oxfordshire's support organisation for asylum seekers, refugees and detainees.
Resilience refers to the process of overcoming disadvantage or problems in life and bouncing back, or even using problems as growth opportunities. Resilience is a combination of internal characteristics and environmental factors.
BoingBoing Practical resilience resources - includes videos, resilience frameworks and more.
Developing Resilience from Mind UK.
Mind Infoline 0300 123 3393 Text: 86463 open 9am-6pm, Mon-Fri (except bank holidays) firstname.lastname@example.org
As children grow older, they learn self care and progressively take responsibility for their own self care (washing, cleaning teeth, treating minor ailments and maintaining health). Some children learn this faster than others, and some require support into adulthood, depending on their needs. It is the responsibility of the parent to care for their child and support their child to learn self care, so a problem with self care usually indicates neglect or other problems within a household, although it can also arise as a response to trauma, abuse or other pressures during adolescence.
Self Care Forum Factsheets and Resources
Self Care Activities for Teens Poster and list
Self care Step by Step from NHS GGC
Childline taking care of yourself (mental health)
The Mix Your body (physical health)
Childline 0800 1111
Find local services that can help with self care in Oxfordshire.
Self harm refers to a behaviour where a person harms themselves. This can happen habitually or at times of stress, and levels of self-harming can change over time. Types of self harm can include doing things that are deliberately risky or psychologically harmful as well as self-injury such as cutting or burning. Self harm increases the risk of severe self injury and suicide. Risky sexual or relationship behaviours or substance abuse can also form part of a pattern of self harming, as can food restriction, medication abuse and over-exercising.
Self Harm Response Briefing Presentation for Oxfordshire Schools from Anne Peake
The CalmHarm App is based on DBT principles and helps manage the urge to self harm
Self Harm Toolkit from the Northamptonshire Mental Health Gateway (Ask Normen)
NHS Self Harm - videos, links and more
Stem-4 - Self Harm - self help, information for friends and more
Mind on Self Harm - Downloadable leaflet, real experiences, how to help
Self Injury Support Bristol - self harm spectrum, resource hub, helpline for girls and women
For children and young people
Coping with self harm ; a guide for parents and carers - evidence based strategies from families that have successfully managed a self harm problem
Self Injury Helpline 0808 800 8088 FREE Monday to Thursday evenings from 7-10pm for women and girls only
CALM Helpline 0800 58 58 58 7 days a week, 5pm to midnight, for men only
MIND Infoline 0845 766 01630845 766 0163 9.15am-5.15pm Mon-Fri.
Children with special educational needs and/or disabilities can access a local offer of health and support services to support their development and help them achieve their potential.
Resources and help from the Council for Disabled Children
Early Years SEN Toolkit - resources, activities, strategies, guidance, procedures and more.
Helpline and advice
SOS!SEN - friendly, independent and confidential advice on SEN - 020 8538 3731
Children with special educational needs and/or disabilities can access a local offer of health and support services to support their development and help them achieve their potential, usually supported with an Education Health Care Plan (EHCP).
SEN Support and Resources - Oxfordshire Schools Intranet
Resources and help from the Council for Disabled Children
The SEND Local Offer includes education, health and care services for children and young people, and information about support available.
Helpline and advice
SOS!SEN - friendly, independent and confidential advice on SEN - 020 8538 3731
Young people who have learning difficulties and disabilities face challenges when preparing for adulthood, but with the right support can access paid employment and independent living and housing, while maintaining good health, friendships, relationships and community belonging.
Moving into adulthood on the Oxfordshire County Council website
Preparing for Adulthood - National programme supporting families and professionals
SENDIASS (Parents Partnership) independent information and advice
Find organisations providing moving into adulthood support for young people with LDD/SEN
Sexting describes the activity of sending sexually explicit content to someone using phones or the internet. Many adults do this in a relationship context. A small minority of children do this as part of sexual development. It is illegal to take, share and distribute images of under 18s, but the police take a protective approach and avoid inappropriately criminalising children. Problems can also occur in the context of an another person using intimate images to bully, coerce or blackmail someone else (revenge porn).
Stay Safe: Don't send is a video and workbook from the Children's Society designed for use with Roma and Gypsy communities, focussed on prevention for young people at risk or under pressure to sext.
So you got Naked Online from the South West Grid for Learning is focussed on managing an incident and supports recovery and removal of images.
Sexting from the NSPCC
Nude Selfies from Think U Know is a lighthearted, supportive exploration of talking to your children, managing risk and supporting recovery.
Modern slavery includes forced or compulsory labour, exploitation and abuse for financial gain and human trafficking. Modern slavery victims often face more than one type of abuse, are often moved around (trafficked) between or within countries and may resist or flee attempts to provide support.
Modern Slavery Information on Gov.uk - posters, leaflets in multiple languages and more
Child Trafficking and Modern Slavery leaflets from the NSPCC
Modern Slavery Helpline frontline professionals toolkit - resources, spot the signs, National Referral Mechanism, duty to notify (report) potential victims and more
Modern Slavery and Trafficking confidential referral service, safe houses, legal support and more from the Salvation Army
Child Trafficking by the NSPCC Facts, support available, latest research and more
Salvation Army Modern Slavery helpline helpline 0300 303 8151 - you can call if you consider yourself to be a victim of modern slavery and are in need of assistance, to make an official referral for a victim, or to discuss a concern
The Modern Slavery Helpline - 08000 121 700 - report a concern, get advice
All children of all ages need sufficient sleep to support health and development. Babies need support to sleep safely. Adults need sufficent sleep to safely supervise children. Sleep problems are very common at all ages.
Core information from the NHS
How much sleep do children need? From the NHS
If you have trouble sleeping - Mindmatters at the NHS
Apps and Tools
Sleepio - This app is free for all Oxfordshire adults 16+ and steps people through an easy four week programme to improve sleep
Infant Sleep Info - safe and healthy sleeping guidance for babies
Sleep Council Sleep Tools Diary, plan, tests, calculators, quizzes and more
Young Minds Sleep Problems (for children and teens)
Smoking is a health harm which harms the smoker and everyone in the household. It is particularly damaging for developing brains, with particular risk points for babies (before and after birth) and adolescents. There are well-understood negative long-term health effects (cancer, blindness, limb loss, lung collapse, etc.) for first, second and third hand smoke. Smoking impacts disproportionately on people who are already stressed by other problems, like poverty, debt, mental illness, substance misuse or a history of abuse because people already suffering problems are more likely to smoke and less likely to quit. On the bright side, positive changes in someone's life make it easier to quit smoking, and free smoking cessation support (nicotine replacement therapy or e-cigarettes) is freely available - although some people quitting show better results if they pay for quitting tools themselves. Though smoking may seem like a minor problem, the positive effects of quitting are substantial, and can have powerful knock-on effects in other parts of the person's life as their health, income and belief in their own capacity for change improves.
Mental health and Smoking myth-buster - although designed for mental health settings, this excellent myth-buster is applicable to any support setting and addresses staff who smoke, effects on mental health, E-cigarettes and more
NHS Smokefree the official NHS site with all the support you need by email, app, text and more
The National Centre for Smoking Cessation and Training - online training, briefings, 30s interventions, standard smoking cessation programmes, videos and more
Smoking in pregnancy challenge group materials - materials in different languages, e-cigarettes and pregnancy
Smokefree National Helpline 0300 123 1044 Mon-Fri 9am-8pm and Sat-Sun 11am-4pm
Someone quitting is four times as likely to succeed if they have structured support and nicotine replacement therapy. Support is available via GP, Pharmacist, local services, online, via apps, commercially etc.
Smokefree Oxfordshire - Free local support to stop smoking
Search for more services and information on smoking.
Suicide is the act of a person taking steps to end their life. Men, women, and children may be at risk during times of stress, low mood, or mental distress. Research shows that asking someone directly if they are feeling suicidal does not increase the likelihood of someone acting on their feelings or the likelihood of others feeling suicidal. Although it is extremely important to take people seriously when they talk about feeling suicidal, often feeling actively suicidal is temporary, and people can be successfully supported to move through the crisis.
Samaritans Listening Tips - SHUSH - simple tips to listen that anyone can use
Stay Alive Suicide Prevention App - information and tools to help those at risk stay safe in a crisis
Young people's Emotional Health Resource - from the Samaritans
Finding the Words - supporting someone bereaved by suicide
Suicide Prevention E-Learning Module from Health Education England
Help is at Hand - Excellent step-by-step guide from NHS for when someone may have died by suicide
Grassroots Suicide Prevention - resources links, tools, app and more
Papyrus - Prevention of Youth Suicide
Oxme suicide page - Information tailored for oxfordshire young people
Samaritans 116 123 - email, phone, visit, write, 24/7
Papyrus Hopeline 0800 068 41 41 Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
Childline - 0800 1111
Young Minds Parents Helpline - 0808 802 5544 Mon-Fri 9.30-4pm
While only a very small minority of people you come into contact with will have direct involvement in terrorism, most people will feel the effects through news stories and some can become very distressed, particularly those with vulnerabilities.
Making a Prevent Referral - Oxfordshire's Prevent Referral route
A generic framework for discussing a terrorist attack - useful tool from the PSHE foundation
Addressing Extremism and Terrorism Key Stage 4 (age-14-15) Lesson Plans - from the PSHE Foundation
The Behaviour Barometer - a useful tool for categorising behaviour and identifying concerns
Prevent E-learning - All practitioners in all settings should complete some form of Prevent training. This online version updates regularly and is quick to complete.
Terrorism on Gov.uk - includes reporting routes and duties in section 3
Educate against Hate - practical advice, information and resources for protecting against extremism and radicalisation
Government counter-extremism helpline - 020 7340 7264 Mon-Fri 9am-6pm (excluding bank holidays) email@example.com
Looking for local organisations that can support? Run some searches on the Service Directory. Start with this search for radicalisation.
Gender variance and transgender issues (where there there's a mismatch between biological sex and gender identity) have existed for a long time, but in recent years better information, protection by law and effective support through the NHS have greatly improved the experience of individuals of all ages who are trans or questioning.
Mermaids information factsheet for professional people working with gender variant and transgender young people under 18 years - comprehensive information from the leading charity supporting transgender young people and their families
Mermaids Resources for Professionals - Diversity Role Models, Genderbread, Fertility Preservation, good practice for health visitors, school toolkit and more
Gendered Intelligence Knowledge is Power - information resource for families with a trans member
Gender Identity Research and Education E-Learning - also check out resources for an extensive factsheet library
Oxfordshire Schools Intranet - Resources to help address Homophobic, Biphobic and Transphobic bullying
Mermaids UK - The UK charity supporting transgender children and their families
Gender Dysphoria on the NHS - overview, treatment, and useful links
Discrimination - It is illegal to discriminate against a person because they are trans or transitioning
Mermaids Helpline 0344 334 0550 9am-8pm Mon-Fri (you can also leave a message)
The Gender Book - online book exploring the beautiful diversity of gender
See The Mermaids Factsheet for more book suggestions.
Children who have been through traumatic experiences such as abuse, neglect or removal from home can suffer ongoing emotional effects. These can interfere with their emotional state, relationships, development and progression.
101 Mindful arts-based activities to get children and adolescents talking - online version of Dawn D'Amico's book
Post-traumatic Stress on Youngminds
Childline - 0800 1111 the helpline for children
Youngminds Parents Helpline 9.30am-4pm, Mon- Fri
A Terrible Thing Happened – a story for children who have witnessed violence or trauma by Margaret M. Holmes
When a child or family has problems, absence from school may not seem like the most urgent thing to solve. However, children who miss schooling for any reason (it doesn't matter if they truant, refuse, or have reasons) later in life risk lower earnings, more mental health and substance misuse issues and more crime and anti-social behaviour. School is also a useful source of routine and support. Non attendance can result from truancy (defiant/refusing to go to school/absconding), school refusal (avoidant/withdrawing from school/hiding), family and friend issues (family or friends encourage/allow child to not attend), or general household disorganisation. But investigation of reasons should not distract or delay strategies to support attendance, as every day of education missed, counts. Absenteeism as a response to anxiety, conflicts with other students or the challenge of learning is a very dangerous response, which quickly establishes and causes more anxiety, leading to more absences. It is important also to check whether the student is being drawn away from school by other responsibilities (caring for/being with someone), opportunities (early economic activity/relationship forming) or pressures (exploitation/crime). Adults can also suffer from absenteeism, and absenteeism can be learned from or reinforced by other family members.
Note: All schools have access to more tools and programmes to support better attendance.
Minded - Refusal to go to school - Easy Read leaflet, interactive activity
Big Hopes Big Future school readiness worksheets from Homestart
OxfordOWL - tools and advice to help parents support children through primary school
Family Lives on Truanting - video and advice
What to do if your child is refusing to go to school parents guide from Young Minds
Understanding school refusal: a handbook for professionals in education, health and social care - Karen J. Grandison, Louise De-Hayes, and M. S. Thambirajah
YoungMinds Parents Helpline freephone 0808 802 5544 (Mon-Fri 9:30 - 16:00).
County Attendance Team - Schools Intranet
OXSIT - School Inclusion team
Resources which teach or promote behaviours which support children to resist and report sexual abuse, materials which promote respectful relationship behaviour, and services for young people who may represent a sexual harm risk to others.
Underwear Rule - from the NSPCC
Barnardo's Real Love Rocks - healthy relationships /CSE resources
Resource category CSE and Sexual Abuse Social Worker's Toolbox - includes content for younger children
Parents Protect Resources - postcards, posters, family safety plans
Your body belongs to you by Cornelia Spelman
I’s my body by Lory Freeman
Some secrets should never be kept by Jaynee Sanders
The right to touch by Sandy Kleven
Sexual Abuse - signs, symptoms, prevention, from the NSPCC
Parents Protect - National Charity to prevent child sexual abuse
Local organisations which can help with issues around abuse.
Persistent unhappiness is often a sign of other problems in someone's life, but can happen in isolation or without cause. Constant or severe unhappiness risks depression. Where depression is suspected, a person should notify their GP for support and treatment.
Oxfordshire Mind - local support and short courses for adults 16+
Oxfordshire Talkingspace - overcoming anxiety and depression together
Mind - information, support for supporters, helpline more
CALM Campaign against living miserably - for young men
Oxfordshire Mind - mental health info line 01865 247788 9.30am – 4.30pm (mon – fri)
Calmzone helpline - for men 0800 58 58 58
Mind National Helpline - 0300 123 3393 9am-6pm Mon-Fri except bank holidays
Organisations which can help with depression on the Family Information Service Directory
Joblessness is a problem both for the adults in a family and for young people. For adults, any kind of regular work (including part time and voluntary) is beneficial, raising self-esteem, improving household finances and increasing agency. For young people, part time work boosts earning potential and improves prospects, supporting the successful transition to independent adulthood. Although there are many barriers to employment, including learning difficulties, disability, care and parental responsibilities and health problems, support is available to address these challenges.
Motimator App from the Mix
Oxfordshire Opportunities search for young people aged 16-19 (up to 24 with learning difficulties or disabilities)
i-could buzz quiz super-short and fun careers quiz
Help with moving from benefits to work on Gov.uk
Job seeking on oxme.info for young people
National Careers Helpline 0800 100 900 Mon-Sun 8am-10pm
Organisations which can help with jobseeking in Oxfordshire.
Visual impairment means that a person's sight cannot be corrected by usual means, such as glasses. Visual impairment can occur alongside other disabilities. It may be present at birth or happen at a later age.
SENSS Visual Impairment Team - eligibility for service and other useful downloads in the right column
Sensory Impairment Team - Oxfordshire County Council Social Care
Integrated Therapy for Children - Oxford Health
Health Services for Children with SEN - Look under Eye Health
SENSS SEN-ICT-AAC Team - Alternative and augmentative communication support through ICT
RNIB Helpline 0303 123 9999 from Mon-Fri 8.45am-5.30pm, Sat 9.30am-1pm.
Capturing the voice of the child during any work with them can be challenging, but it is key to effective working. Here are some tools in use in Oxfordshire to capture the voice, views and needs of the child.
Mind of my own app - Oxfordshire County Council holds a license which means this can be used by any child in service to provide fast confidential feedback.
Safety House - template and guide. From the Neglect Practitioner's Portal, this is ideal for situations which require safety planning.
Oxfordshire Safeguarding children Board Multi-agency procedures - look under capturing the child's voice
Neglect Practitioner Portal Tools and interventions - look under case mapping tools
Weaning, also known as ‘complementary feeding’, means introducing baby to solid foods alongside their usual breast milk or infant formula. The baby weaning process starts when baby is around 6 months old.
NHS Start4Life Weaning Hub Simple, NHS-approved advice, easy tips from nutritionists, lots of videos
Infant and Toddler Forum guide to feeding in the first year - portion sizes, weaning tips, including downloadable sheets and leaflets
Flying Start Starting Solids Toolkit - simple visual guides
First Steps Nutrition Trust Infants and New Mums Guide - clear expert advice including a comprehensive nutrition guide for vegan babies
Family Lives Helpline - 0808 800 2222 - 9am-9pm Mon-Fri, 10am-3pm Sat-Sun
Search the Family Information Service Directory for local services that can help with weaning in Oxfordshire
A young carer is a person under 18 who provides or intends to provide care for another person (of any age, except generally where that care is provided for payment, pursuant to a contract or as voluntary work). Working together to safeguard children 2018
Whilst caring can often lead to positive outcomes for children and their family relationships, there is a strong body of evidence on the adverse impact of caring on health outcomes, social activity, educational engagement and employment opportunities for young carers.
As such, children who live with and care for parents or other family members who are ill or disabled may require support in their capacity as children and/or young carers. Department for Education, 2016
Care, in the context of illness and disability, can be defined as the provision of what is necessary for the health, welfare, maintenance, and protection of someone. This could be in the form of practical support or ‘hands on care’ of a sibling with a physical disability, or it could be a child providing care for a parent with mental ill-health, this could be encouragement in the context of parental anxiety, monitoring mood, and acting as an ‘emotional crutch’. It could also be keeping an adult who uses alcohol or drugs safe. These are just examples of some types of care that children can provide. It will vary between every child.
An Early Help Assessment may be required if you have concerns, or evidence of difficulties for a young carer and/or their family that require further evidence, understanding, or multi-agency support. Contact the Locality and Community Support Service for advice around completing an early help assessment or setting up a team around the family.
Key things to consider in an Early Help Assessment for a young carer:
- Who does the child care for and why?
- What is the nature/type of care being provided by a child?
- How reliant is the cared for person and the family upon the care provided by the child?
- How does the child feel about providing care?
- Are there any caring tasks that pose a risk to the child? Or is the amount/type of care the child is providing impacting, or likely to impact on their health, development, education, social opportunities?
- Do/could other family members provide care?
- What services are involved with the child, family, and cared for person?
- If no services, what impact might the provision of services to the cared for person have on the young carer?
Carers UK Help and Support - practical, emotional, and more
Carers Allowance on Carers UK - Can be claimed by people aged 16 and over, subject to eligibility criteria
Carers UK Factsheets - Carer's Allowance, Council Tax, coming out of hospital and more
Carer's Allowance Leaflet and Posters - All about studying while claiming Carer's Allowance
Looking After Someone 2018 - The Carers UK definitive guide to caring for someone
Thinking Ahead about Caring - An online course to help you prepare for managing the costs of caring
Carers Oxfordshire - for information relating to services and support for adult carers
Looking after someone from Oxfordshire County Council - carer's assessment, emergency help, breaks and more
Young Carers in Schools Award The Children’s Society run a national award scheme for schools to equip schools to identify and support young carers and follow best practice.
Carers Oxfordshire - support for carers of all ages, carers groups in your area, and more
Carers UK Adviceline - 0808 808 7777 Mon-Fri, 10am-4pm, listening service Mon-Tue, from 9am-7pm.
Organisations which can support young carers on the Family Information Service directory
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